5 Pilars to deploy IPOffice, become a super tech

Steps to prepare any implementation for success

In this post  “5 Pilars to deploy IPOffice, become a super tech”, you learn the steps necessary to successfully install a new IPOffice no matter what type of mode or installation type, by then end of this post you should be able to document, prepare, configure and install the IPOffice system.

Early in my career I confronted lots of obstacles, from not having the right equipment, missing parts, and not having the right technology in place. Here I bring you the 5 Pilars to have you succeed in those core areas.

• • Pilar 1 – Have a clear vision

• • Pilar 2 – Know what you are installing

• • Pilar 3 – Have the right tools

• • Pilar 4 – Develop Procedures

• Pilar 5 – Go live

Pilar 1 – Have a clear vision

Most of us don’t have the luxury of sitting a couple of days earlier to analyze which solution was sold, or which components will be deployed as part of this new installation. It is important for us to take some time to see what type of work we will be performing tomorrow or later on in the day.

Pilar 2 – Know what you are installing

Many of us get train in the job, by someone else who knows the solution that we are installing, in this case the IPOffice system.

I recommend that you go over the inventory list to see what type of IPOffice you are installing. You need to be aware of every part, and have a good idea what needs to be done to successfully install it.

Pilar 3 – Have the right tools

Having the right tools makes your job easier. Tools can be from Management and Maintenance Applications, to physical tools that you need on the job.

Pilar 4 – Develop Procedures

Now that you have the IPOffice system racked and stacked, in the right room conditions, it is time for you to develop a plan to deploy the endpoints, lineup any trunk turn-up, and schedule the end-user training classes, this includes the receptionist which needs a longer session demonstrating her call handling, and teaching any feature options configured.

Pilar 5 – Go live

With the numbers ported over or turn-up, phones upgraded, placed, and ready to use, it is time to switch over to the new system. Spend some time with the receptionist as she is the main switchboard, then train the executive team, and so on.

To learn more details about implementation, configuration and maintenance of the IP Office go ahead read more here…

Question – What do you struggle with when installing new equipment?