Basics Of Troubleshooting

The 5 steps to help you fix it!

Basics Of Troubleshooting Basics of Troubleshooting – 5 steps to fix it!. When you finish reading this post “Basics of Troubleshooting” you will be able to identify and fix the defective device. As service engineers we often find ourselves dealing with simple tasks that at times might seem difficult to solve, but for some odd […]

Ways To Prevent Toll Fraud

Ways To Prevent Toll Fraud As a system administrator you need to understand How to secure your communications System. In this post “Ways to Prevent Toll Fraud”, we’re going through simple ways to lock down your system for undesirable events, such as auto-dialers taking over your trunks to make calls, or use your voicemail systems and Automated Attendants […]

Voice Transcoding with IP Calls

A quick overview how Avaya Gatekeepers use the voice transcoding mechanism to convert voice transmission.

Voice Transcoding by Wellington Paez

Voice Transcoding with IP Calls A quick overview how Avaya Gatekeepers use the voice transcoding mechanism to convert voice transmission. As you read this post, “Voice Transcoding with IP Calls”, you will notice how this process takes place, which components become involve, and which ones are responsible for facilitating this process. You will also get to […]

Voicemail Pro Server Upgrade

6 techniques for a successful implementation

Voicemail Pro Server Upgrade_pst

Voicemail Pro Server Upgrade 6 techniques for a successful implementation In this post “Voicemail Pro Server Upgrade – 6 techniques for a successful implementation”, learn the steps and ways to implement the new VMPRO software onto the designated PC/Server. From Learning Operating System requirements, hardware capacities, understand the upgrade process, and finally, post-upgrade testing and software […]

Re-IPing CM and G700s

Re-IPing CM and G700s This past week I worked on setting up a couple of Avaya Aura Media Gateways G700s or Cajun Switches as they were known. Both P330s were already configured with existing IPs and other programming parameters. That’s when I though of writing a Blog Post about Re-IPing CM and G700s; to help […]