Get Familiar with Manipulating the Caller-ID Information 3 steps to identify and configure the right elements In this week’s post, “Get Familiar with Manipulating the Caller-ID Information,” learn the 3 steps to configure the outbound Caller-ID Information to the Avaya Core systems Communications Manager and IP Office through their respective configuration elements. In my years […]
Avaya CM and CMM Backup Datasets – Things you need to know 4 Procedures to have you solve common issues. By the end of this post, Avaya CM and CMM Backup Datasets: Things You Need to Know, you will learn the 4 procedures to to perform, schedule, and troubleshoot the backups related to Communications Manager […]
5 Pilars to deploy IPOffice, become a super tech Steps to prepare any implementation for success In this post “5 Pilars to deploy IPOffice, become a super tech”, you learn the steps necessary to successfully install a new IPOffice no matter what type of mode or installation type, by then end of this post you […]
Avaya Media Gateways RTP-STAT 3 Ways to find and Fix QoS related issues In this post, Avaya Media Gateways RTP-STAT, you will learn how to identify which interface or endpoint is suffering poor voice quality by going through the RTP-Stream logs, and Media Gateway’s VoIP engines using the RTP-STAT Application. These reports allow you to […]